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Water and Sewer System

Utility & Facility Operations Manager
Randy Paulson

Water Operations Supervisor
Brandon Dawkins 

Sewer Operations Supervisor
Dustin Miller


Water Quality

Contact: Public Works – 509-967-5434

Water & Sewer Connection Fees

The City connection fees are broken into 4 categories: Water, Sewer, Misc., and Latecomers Fees. Each subdivision fee can be slightly different depending on the time the subdivision was platted and whether irrigation water is provided by a private source.

Please contact the Public Works Department at (509)967-5434 for residential, commercial and industrial connection fees.

Water Operation and Maintenance

waterlinesThe City’s water system consists of the following:

  • Seven groundwater wells and an inter-tie connection with the City of Richland that provides nearly 750 million gallons of drinking water annually (peak day demand of 6.3 million gallons and average day demand of 3.8 million gallons)
  • Five reservoirs ranging in size from 250,000 to two million gallons with a total capacity of 3.8 million gallons
  • 100 miles of water system piping
  • 4,550 water service connections
  • Seven water pressure zones
  • Eight pressure reducing vaults
  • reservoirdogTwo booster pump stations
  • A telemetry system which controls reservoir levels and on/off of the wells and alarms.

The following reports address conservation and water quality:

Water System Standard Specifications

High Water Pressure Notice

Sewer Operations & Maintenance

sewerviewThe City’s sewer system consists of the following:

  • 1.5 million gallon per day Wastewater Treatment Plant (WWTP)
  • Three sanitary sewer lift stations
  • 65 miles of sanitary sewer piping
  • Operation of a vactor truck used to clean sanitary sewer main lines
  • Operation of a sewer camera truck used to video problem areas and determine if satisfactory cleaning was completed, etc.
  • A telemetry system that monitors lift stations and the WWTP
BIOLAC System Information

There are over 250 installations in the United Stated and another 350 international installations covering the full spectrum of wastewater treatment applications. Control for air distribution to the aeration chains and the basin’s dissolved oxygen content provide moving waves of multiple oxic/anoxic environment. These “zones” provide for nitrification, denitrification, and biological phosphorous removal in the patented Wave Oxidation process. Rising air from fine bubble diffusers, suspended near the bottom of the basin, create lateral displacement of the floating aeration chains. Their slow, continuous oscillation creates unique high-efficiency mixing using one third to one quarter the energy of fixed systems.

Sewer Back-Up

What should I do if I have a SEWER BACKUP?

If you experience a sewer backup please do the following:

  • If a dishwasher, washing machine, shower, bathtub, toilet or other water fixture is operating SHUT IT OFF IMMEDIATELY
  • Call the Public Works Department at (509) 967-5434 (This is a 24-hour number)
  • The City Wastewater Crew will inspect the City sewer mainline
  • If the blockage occurs in the City’s sewer main, the Wastewater crew will correct the problem
  • If the blockage is on the resident’s side service the City crew will inform you immediately; At this time you may elect to contact a plumber (at the resident’s expense)

Grinder Pumps

Please read Homeowner’s Guide to Grinder Pumps for information on your Grinder Pump. If you are experiencing difficulties with your grinder pump system please follow the steps listed in this document. Please contact the supplier for the pump, HD Fowler of Pasco, WA at (509) 545-0255 if you participated in the Polo Club Sewer LID.

Homeowner’s Guide to Grinder Pumps