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SmartPay Automatic Withdrawals

Did you Know?

The City offers a payment service called Smartpay? This allows you to schedule an automatic deduction from your checking account on either the 10th or 25th of the month.

Signing up is a breeze. All you need to do is complete the Smart Pay Application and attach a voided check, bank member card or a letter on bank letterhead providing the account holder’s name, bank account, and routing numbers. Drop off or mail forms directly to Municipal Services Facility at 3100 Belmont Blvd. Suite 100. You can also email a copy to

The best part about this service is that there is no cost to you!

Electronic Payment Options

We accept Discover, American Express, MasterCard, Visa and eCheck (electronic checks) payments through the Utility Billing online payment system, Paystation.

Please note, convenience fees apply for any transaction processed via debit/credit card or echeck. Please see the fee schedule to see how much the fee will be. This fee is charged by the third party card processor to process a debit or credit card transaction. 

You have two options to make your payment on-line:

You can make a quick payment without  logging in click here or select “Quick Pay” below.


You can create a login account. This allows you to:

  1. Make your payment by:
    1. Scheduling a reoccurring payment (please see the “Did You Know” section below).
    2. Make a one-time payment.
  2. View your payment history.
  3. View your current and past bills.
  4. Sign up for ebilling which eliminates a paper bill.

If you have already created a login, please click log in to make your payment or click on “View or Pay Your Bill” below.

If you need to create a login, register now or “Create Log-In Account” below to create your on-line user profile. Important: you will need your most recent billing statement to establish a new user account. If you are having trouble locating your last billing statement or if you have your last statement, but are trying to pay it beyond the due date, please call Utility Billing at 509-967-3431 for assistance.

During the registration process, you need the following information:

  1. Your nine digit account number. This can be found on your last utility bill and is located in the top right corner. Please include the dash.
  2. The amount due from your last utility bill. If you cannot find your last utility bill, please call 509-967-3431 to get the amount. Do not try to use the amount from any bills prior to the last utility bill. Note: If you are late paying your bill, you will need to call Utility Billing at 509-967-3431 to get the correct balance.

You will be asked to create a user ID and a complex password and provide your email address. This email is used to send receipts for payments.

If you have multiple utility accounts, you will only need to create one profile.

If your service has been disconnected for non-payment, please call Utility Billing at 509-967-3431 before making your payment. 

Quick Pay

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Frequently Asked Questions:

My paystation account is locked, what do I do?

Please call Utility Billing at 509-967-3431 for assistance.