What do I do if my water consumption seems high?

The first thing to do is to perform some self-checks:

  • Turn off all your appliances. Shine a flashlight inside your meter. If it is still spinning you may have a leak somewhere.
  • Check for leaks in your irrigation system. Manually run your sprinklers to see if all are running properly.
  • Have you recently filled a hot tub or a pool?
  • Did you have anyone staying with you during the billing period?
  • Do you have a dripping faucet? See Water Leaks and Conservation (PDF)
  • Look at the meter read dates on your bill. Are there more read days in this month's bill?

If none of the above seems to be the culprit, please call 509-967-3431 to explore your options.

Show All Answers

1. Where is the City Administration Office?
2. What if I am late paying my bill?
3. What if I am unable to pay my bill by the due date?
4. Can someone who is not on my account make a payment on my account?
5. Who can the city discuss my account with?
6. My water service has been shutoff, how do I get it turned back on?
7. What happens if I don’t pay my utility bill?
8. How do I pay the same amount each month?
9. Are there any discounts available on my utility rates?
10. What are Cross Connections and BackFlow testing?
11. What do I do if my water consumption seems high?
12. Can I have my services turned off while I am away from home?
13. Can I have my water temporarily disconnected to make a repair?
14. What day is my garbage picked up?
15. Will my garbage be picked up on a holiday?
16. Why was my garbage not picked up?
17. I would like to have another garbage can(s), how do I get one?
18. What do I do if I have not yet received the garbage can I ordered or the can I was told was going to be delivered to me when I set up my service?
19. Where should I put my garbage can(s) on garbage day?
20. Does the lid on my garbage can need to shut all the way?
21. Can I use my own garbage can?
22. How do I dispose of paint and other chemicals?
23. What recycling options are available?
24. What do I need to do to discontinue my service?
25. When will my irrigation service be turned on/off?
26. What if I have a sewer backup?
27. The owner of the property is deceased, what do I need to do?