City Water Supply
- The City's water supply continues to be monitored and tested and is safe to drink.
- COVID-19 Update - Vacant or lightly used buildings should flush the water system prior to vacancy.
Utility payments may not be made in person. Payments may be submitted:
- By calling 800-918-0468
- Placed in the City utility drop box located at the Municipal Services Facility at 3100 Belmont Boulevard
- Using SmartPay automatic withdrawals
- Learn more on the Make a Utility Payment page
- For more detailed information and instructions for utility account setup and disconnection go to the Utilities page or email the Utilities Department
Business customers - please see the FAQ section below explaining how to apply to temporarily terminate water, sewer, and garbage service during this temporary closure issued by the state of Washington.
Garbage Service is provided through Ed's Disposal. Their Pasco and Walla Walla offices are closed to walk-in customers until further notice. Solid waste collection and removal routes will run as normal without interruption. However, contingency plans are in place to respond to service, if necessary. For more information go to www.basindisposal.com.
Parks & Recreation
Parks will remain open. It's a great place to take a walk or enjoy the outdoors during this time. However, please remember that while using the parks and trails for walking, hiking, running, or biking appropriate social distancing practices must be used.
The West Richland Police Department's lobby will reopen on Monday, June 1st. Please read the Police Department Lobby Update (PNG) for details and restrictions.
Community Development Services
In response to the Governor's Construction Guidance - Stay Home, Stay Healthy Proclamation (20-25), building permit inspections of non-essential commercial and residential construction will cease until the order is lifted. New building permit applications may still be submitted online but, will not be processed until the order is lifted.
Phone messages left will be checked intermittently and responded to after the offices open and the order has been lifted. If this is a building emergency, please send an email. For general planning questions please email the Planning Division. For general building questions, email us. We will try to respond to your questions in a timely manner, but we may not be able to get to them until after the order is lifted.
In response to the Governor's Construction Guidance - Stay Home, Stay Healthy Proclamation (20-25), construction inspection of non-essential projects including private development projects will cease until the order is lifted.
The City's Bombing Range Road Bridge Rehabilitation Project and Well Number 2 Project have been deemed critical or strategic infrastructure projects and as such construction of these projects will continue.
Civil plan reviews and street cut permit applications can be submitted electronically, but will not be processed until the order is lifted. Applicant should email firstname.lastname@example.org for instructions on submitting plans for review. All communications/meetings with Public Works will be performed via email, telephone, teleconferencing, and/or video conferencing. Email Public Works; we will try to respond to your questions in a timely manner, but we may not be able to get to them until after the order is lifted.